Grant Administrative Access to Your Wordpress Account

Grant Wordpress Admin Access

Step 1: Determine your login URL

Granting access to your Wordpress will depend on a few things. The first is how to find your Wordpress login URL. First things first, is your website hosted on Wordpress.com or on a platform that gives you a login URL at your own domain. If your website is hosted on Wordpress.com your login URL will be: https://wordpress.com/log-in If, on the other hand your website is hosted on a platform that gives you the ability to login from your own domain, your URL will be something more like: https://{INSERT DOMAIN HERE}/wp-admin/ so for example if your domain was supercoolwebsite.com, then your Wordpress login would be https://supercoolwebsite.com/wp-admin/

Step 2: Determine who should grant this permission

Now, the next thing to determine is who should grant us this permission. If you are already working with a website company to host your website, perform maintenance, manage permissions and updates, etc... then that person or company should be the one to grant our permissions. The reason is because it is likely you do not have access to manage permissions. That person or company will also grant permissions to us based on their specialized access levels. If you fall into this category, please send this article to them requesting permission to your site(s) on our behalf. This article will contain all of the information they will need.

If you do not have an external company managing your access, then log into your website administration portal, using the URL you determined from step one. Then scroll down until you see Users in the left navigation menu, as illustrated in the following screenshot...


You can either hover over Users and then click Add New, as illustrated in the following screenshot...


Or you can click Users and then click Add New, as illustrated in the following screenshot...


Step 3: Add WyzeTribe® as an administrator

Scroll down until you see the Add New User form. Fill out the form as illustrated in the following image. Do not check the Skip Confirmation Email checkbox. Once finished, click the Add New User button. 

Note: For Companies managing one of our client's website, please grant us Editor permissions. If you are handling style sheets, templates, and plugins, then we will leave all of our page/post changes in draft mode for you to handle publishing. We will not make any template or plugin changes, instead we will make those requests to you.

Step 4: Grant Network Super Admin Permissions

If your Wordpress site is part of a network and your website is not being managed by an external person or company, then we will need super admin permissions in order to manage your templates and plugins. You'll need to wait for us to accept your invitation before you can perform this step.

Step 4a: How to know if you have a Wordpress Network

You will know if you have a Wordpress Network if you have a "My Sites" menu option between the Wordpress icon and your website name, as illustrated in the following screenshot. If you do not have a Wordpress Network, then you can stop here. You're all done!!


Step 4b: Navigate to the network users screen

Hover over My Sites, then hover over Network Admin, and then click Users as illustrated in the following screenshot


Please note, if your parent Wordpress site is different than the site you are currently logged into, then you will likely be asked to log into this new Wordpress site. Your credentials should be the same as the ones used for the site you are coming from. 

Step 4c: Grant super admin permissions

Hover over the username for wyzesupport until you see an Edit url appear, as illustrated in the following screenshot. Then click the edit link.


Scroll down to the Super Admin line item and click the box next to Grant this user super admin privileges for the network

Then scroll down to the bottom of the page and click Update User

Step 5: Grant admin access to additional network sites

Unfortunately granting super admin permissions to the entire network does not grant admin rights to the individual sub sites. For each of the additional websites under your network that you want to grant us access to, follow these remaining steps.

Step 5a: Navigate to the site you want to grant us permissions

Everything under "My Sites" is part of your network. As you can see from the screenshot below, we have 5 websites under this network. The menu item to the right of the house, aka the menu item directly to the right of "My Sites" is the site your are currently on, or in this case the Network Admin area. Click the site name or hover over the site name and click dashboard for the next site you would like to grant us permissions.


Step 5b: Navigate to the users page

Scroll down until you see Users in the left navigation menu, as illustrated in the following screenshot...


You can either hover over Users and then click Add New, as illustrated in the following screenshot...


Or you can click Users and then click Add New, as illustrated in the following screenshot...


Step 5c: Add an existing user

This time you're going to scroll down to Add Existing User and enter either wyzesupport or support@wyzetribe.com into the Email or Username field. The field may autocomplete for you. If it does, go ahead and click it to finish filling in the form for you. Chose administrator in the Role dropdown and then click Add Existing User.

Step 5d: Repeat

Repeat steps 5a-c until you've granted permissions to all of the sites you need grant us permissions to.

You're done! Congratulations!!

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